This page explains how to quickly clear the cache in any popular web browser.Ĥ – Run the scans in this post to track down and remove any malware that the malicious web page might have downloaded onto your machine.ĥ – Runs scans with a couple of the “second opinion” on-demand malware scanners listed on this page. If you can’t get the computer to shut down that way, you can force it to shut down by pressing and holding the PC’s Power button.Ģ – Turn the computer back on and allow it to boot back up into Windows.ģ – Clear your browser’s cache to prevent the possibility of accidentally revisiting a cached version of the malicious page. Now that you know what not to do, here are the things you should do:įirst, try shutting it down the usual way by clicking the Shutdown option on the Start menu. If you do you’ll be calling a scammer, not Microsoft or Apple. If you notice any of the above symptoms or anything else that just seems out of whack, it’s important to attempt to mitigate the potential threat as quickly as possible.ġ – DO NOT click the “Back” button in your browser or interact with the current web page in any way.Ģ – DO NOT call any phone number listed on a warning message. And they definitely won’t call you!)Ĥ – A message pops up on the screen demanding that you pay a ransom to prevent your files from being encrypted.ĥ – You notice one of a million other strange things happening that shouldn’t be happening (you notice new toolbars on your browser, your mouse pointer starts jumping around the screen on its own, etc.). (Hint: Neither Microsoft nor Apple will display any such message on your machine. Here are a few of the clues to look out for:ġ – You landed on a page that you weren’t expecting to land on when you clicked a link.įor example, if you click on a link for a blog post you want to read but the page that loads in your browser is little more than a page hawking vitamins of some sort, it’s virtually certain that the page is malicious.Ģ – You click a link and your computer instantly freezes up (it won’t respond to any mouse clicks or key presses).ģ – Instead of an actual web page (or perhaps in addition to one) you see a message warning you that your computer has a virus and you need to call either “Microsoft” or “Apple” to have them remove it for you. Some malicious web pages don’t offer any clues as to their devious nature, but many of them do. Luckily, it’s possible to avoid landing on a dangerous site by simply being careful about the links you click, but there’s always a chance that it will still happen some day regardless of how careful you are.
If you happen to load a malicious web page into your web browser, bad things can happen in a hurry due to malware and other nasties being downloading onto your computer. If these steps don't work, contact Apple and ask for help.There are billions of websites on the Internet, and unfortunately a great number of them are malicious in some way or another. After that on your computer you should see the iTunes window saying your device needs to be restored to factory settings. Keep the Home button pressed until you see the iTunes logo on the screen of your device. Turn your device off, then plug it to your computer with the home button pressed. Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support. Note that this will erase the data from your device.
If this does not help, restore your device to factory settings.
0 kommentar(er)
